Is your Galaxy note 20 ultra not charging

Posted by Robert Wisniewski on

When it comes to mobiles, the only thing that the user is considered is the battery timings and how well it charges. If your battery capacity is low and doesn't charge properly, it means there are issues with your device. In this article, we will discuss why your Galaxy Note 20 Ultra is not charging and what you can do to fix this issue. Plus, we will also explain how you can check your Samsung warranty and Asurion warranty.

Reasons Why Your Galaxy Note 20 Ultra is not Charging?

There can be many reasons why your mobile is not charging; some of them are mentioned below.

Your Samsung Galaxy Note port is not working properly.
You are not using a compatible charger.
The cable is broken.
You have recently updated the device.

How to Fix Galaxy Note 20 Ultra Not Charging Issue

Finding the charging issue is not as difficult as it looks. However, you have to try different methods to fix this problem because it could be either a hardware problem or software. But don't worry, below we have mentioned all the possible reasons why your Samsung device is not charging and what you can do to fix it. Let's discuss the solutions one by one.

1. Check your Power Adapter

The first thing you can do to fix this issue is to check your charger. If your charger is not compatible with the device, it won't work properly. Keep in mind that charging with the incompatible charger will only create issues with your mobile. So, it is highly recommended to check your power adapter first.

In order to check your power adapter, you don't need to do anything. Just check the power level of your mobile, and if it's low, it means your charger is not compatible. So, instead of using any other charger, we suggest using the original Samsung charger if Galaxy note 20 Ultra is not charging.

2. Charging Port is Damaged

If your charger is compatible and still it is not charging your phone, it means the port is not working properly. Instead of changing the charger, make sure to check the port first. There might be a possibility that your port is dirty due to dust. Here are the steps that you can follow to clean your port quickly.

Turn off your device and look into the port using the torch.
In case the dirt is around the metal charging, it means you need to clean the port as soon as possible.
Clean it and now connect your device again and see if it is charging or not. Keep in mind that don't use any objects to clean the port as you will break it accidentally.

In case this method doesn’t work for you, it’s time to try procedure number 3.

3. Turn off the Phone and Charge it

Is your Galaxy Note 20 Ultra not charging? You can try this method which is turning off the phone and charging it. Sometimes due to Firmware issues, your phone won't charge properly; that is why it is recommended to turn off the phone and try charging it. In many cases, this method will definitely work, but if it doesn't, you can try procedure number 4.

4. Force Restart

If your Galaxy Note 20 is not charging and suddenly it has stopped working, don’t worry because you can solve this problem within a few minutes by force restarting your device. Force Restart is the perfect solution and fixes almost all the issues. Keep in mind that you should try this method before updating your software. Here is how you can force restart your Galaxy Note 20 Ultra.

Press and hold the two buttons; the power button and the volume down button. Make sure to hold both of them at the same time.
Now, wait for a while until you see the Galaxy Note 20 logo.
Once you see the logo on the screen, release the buttons and wait for the reboot.
You have Finally Force Restart the
5. Update Your Software

Keep in mind that outdated versions can affect your device, and that is why it is necessary to update your software from time to time. If your mobile is not charging, we suggest you check the latest version and update it. In order to update Samsung Galaxy, follow the steps below.

Go to your Settings and scroll down a bit to check the Software Updates option.
Once you find it, click the Download and Install option.
The device will automatically start to update.
Once you have updated your software, go again and start charging your mobile.
6. Go for the Safe Mode

If several apps are open at the same time, they can also be the cause of charging issues. So, it is recommended to charge your mobile on Safe Mode. This option will make sure that you are only running the system's application. To open the Safe mode option, you don't have to do much; just press and hold the power button for a few seconds.

Once you see the safe mode option, release it, and you are good to go. After the safe mode option is turned on, charge your device and see if it is working or not. Also, check the apps that are causing issues and uninstall them.

7. Wipe the Cache Partition

If the safe mode didn't work for you, don't worry; we have another method for you that is wiping the cache partition. This method works for many mobile devices and fixes almost all the problems. You can easily wipe the cache partition by following the procedure below.

Hold volume down and power button at the same time.
Now, press the Volume Up and Power button.
After that, release both the buttons when you see the Recovery Mode option.
In the next step, select the Wipe Cache Partition option. You can select the options with the help of Volume Keys and Power Button.
Once the option is selected, click the "Yes" option and select the "Reboot System Now" option. You can do it easily with the help of the power button.

You are almost done and have wiped the cache partition. Now, wait for a few more seconds and plug in your mobile and check if it is charging or not. In case the issue is still there, we have another solution ready for you, which is to factory reset your device.

8. Reduce Screen Time

Sometimes the increase in screen time can be the main reason why your mobile is not charging. So, we recommend reducing the screen time and then charging your mobile again. Also, make sure to close the apps that are consuming energy and disturbing your screen time.

9. Factory Reset your Device

If nothing has worked for you before, then the only solution left is the factory reset. This option will erase all your data and fix all the problems, including Samsung Galaxy Note Ultra 20 not charging. Below is the complete guide on how to factory reset your device.

Open your Settings and click the Backup and Reset option.
Now, click the Factory Data Reset option.
After that, choose the Reset option again.
Enter your password and click the Erase Everything option.
You have finally Factory Reset your Device.
10. Go to the Authentic Samsung Service Center

After performing the factory reset, you face the same issue; then, it might be a hardware issue. Hence take help from the professionals. You can take your device to the authentic Samsung Service center and tell them the issue. They will fix your problem and tell youif it is a hardware issue or not.

Frequently Asked Questions

A. How to Check Samsung Galaxy A20 Warranty?

You can go to and create a Samsung account by clicking the "Create an Account" option.  Once you are done, go to the My Products Lists and click on Warranty Information, and from there, you can easily get information about your Samsung device.

B. How to check the Asurion warranty?

You can get the protection plan if your device is damaged or the battery is not working. Visit this site, and from there, you can get all the necessary information related to the Asurion warranty.

C. How to increase your Samsung’s Galaxy Ultra 20 Battery Timings?

You can easily increase the battery timings by changing your applications sync settings, lowering the screen brightness, and turning off the background data. Also, make sure to uninstall unused apps.

Final Verdict

So, these were some of the helpful tips if your Galaxy Note 20 Ultra is not charging. Make sure to follow all the tips and don't forget to check your device battery warranty because, after one year, the battery life starts to reduce. Plus, if your still is an issue there and nothing has worked for you, there are chances that your mobile is damaged and you need help from an expert. You can visit Samsung Service Center and tell them the issue.

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